4. Case Study: FCAPS System
We now present a case study of using ADD 3.0 for a greenfield system in a mature domain. This case study details an initial design round composed of three iterations and is based on a real-world example. We first present the business context, and then we summarize the requirements for the system. This is followed by a step-by-step summary of the activities that are performed during the ADD iterations.
4.1 Business Case
In 2006, a large telecommunications company wanted to expand its Internet Protocol (IP) network to support “carrier-class services”, and more specifically high-quality voice over IP (VOIP) systems. One important aspect to achieve this goal was synchronization of the VOIP servers and other equipment. ...
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