The purpose of this book is to demystify the process of calculating return on investment (ROI), explain how to use the formula and enable learning practitioners to understand that it is possible to use existing mechanisms to deliver a ROI analysis and develop a commercial mindset by designing learning and development for ROI. In today’s organizational environment, where a strong economic agenda and focus on shareholder value is the order of the day, ROI is ignored only by those who do not care for a secure future of learning and development within the organization.
This book offers a brief overview of both theory and practical framework. The theoretical underpinning provides a signpost for further exploration but is not fully comprehensive, ...
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