Acknowledgments

I am grateful to Shyam Ramasubramony, who held my hand during the editorial process to make this a reality. A special thanks is also owed to Scott Isenberg and the team at Business Expert Press for giving me a platform to share my passion. My husband, Stephen, deserves a special mention for holding the fort and keeping the kids entertained whilst I try to write and keep polishing the halo. Finally, I would like to thank my former employer, Britvic Soft Drinks, for giving me the opportunity to work on a transformation project and my then manager, Gill Box, for turning my career on its head. That experience introduced me to the joys of organization and people development that added real value to the bottom line, leading me to where ...

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