Several groups of people deserve acknowledgment. My thanks to the students who first connected with me on these concepts. Their questions and comments helped to sharpen my thinking. To those who reviewed earlier drafts of this work, I share my appreciation for providing helpful feedback to me. To those friends who took the time to engage with these ideas, I hope you got as much out of those conversations as I did. My thanks to Maureen Benner, Paul Hilt, Chris Johannessen, Andrea Laine, Anne Calbazana, and Lou and Irene Stein for their insights and support along the way.
Special thanks to Joy Field of Boston College for leading me to Scott Isenberg of Business Expert Press. Many thanks to Scott for getting my proposal to the right ...
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