Chapter 1: Best Practices for Managing the Decentralized IT Organization
Eileen M. Birge
OVER THE YEARS, COMPANIES HAVE PROVIDED IT SERVICES TO THEIR BUSINESS UNITS THROUGH A VARIETY OF ORGANIZATIONAL MODELS — centralized, decentralized, outsourced, and insourced. Recent technical developments and trends, however, have made adoption of the decentralized model more likely than in the past.
The heavy emphasis on client/server systems has reduced dependency on the corporate mainframe. For many companies, the drivers to decentralized organization and a migration to client/server computing are the same: the belief that systems development in the past has been too slow and will not support the rapid pace of business change.
Because the capital expenditure ...
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