Book description
Have you ever been angry at your computer or cell phone? Do you sometimes wonder why it's so hard to set your watch to the correct time, or why getting your DVR to record your favorite shows is such a chore? Do you dream of making products that are free of these issues and that your customers can actually figure out how to use? This book shows you how to design applications and websites that people will not only use but will absolutely love.
Table of contents
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Designed for Use
- Copyright
- For the Best Reading Experience...
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- Table of Contents
- What Readers Are Saying About Designed for Use
- Before We Start, a Word
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Part 1: Research
- Chapter 1: User Research
- Chapter 2: Job Shadowing and Contextual Interviews
- Chapter 3: Personas
- Chapter 4: Activity-Centered Design
- Chapter 5: Time to Start Working on Documentation
- Chapter 6: Text Usability
- Chapter 7: Hierarchies in User Interface Design
- Chapter 8: Card Sorting
- Chapter 9: The Mental Model
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Part 2: Design
- Chapter 10: Sketching and Prototyping
- Chapter 11: Paper Prototype Testing
- Chapter 12: Realism
- Chapter 13: Natural User Interfaces
- Chapter 14: Fitts’s Law
- Chapter 15: Animations
- Chapter 16: Consistency
- Chapter 17: Discoverability
- Chapter 18: Don’t Interrupt
- Chapter 19: Instead of Interrupting, Offer Undo
- Chapter 20: Modes
- Chapter 21: Have Opinions Instead of Preferences
- Chapter 22: Hierarchies, Space, Time, and How We Think About the World
- Chapter 23: Speed
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Chapter 24: Avoiding Features
- Remember the User’s Goals
- The Five Whys
- Instead of Adding a New Feature, Make an Existing Feature More Usable
- Solve Several Problems with One Change
- Consider the Cost
- Make It Invisible
- Provide an API and a Plug-in Architecture
- Listen to Your Users
- But Don’t Listen to Your Users Too Much
- Not All Users Need to Be Your Users
- Takeaway Points
- Further Reading
- Chapter 25: Removing Features
- Chapter 26: Learning from Video Games
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Part 3: Implementation
- Chapter 27: Guerilla Usability Testing
- Chapter 28: Usability Testing
- Chapter 29: Testing in Person
- Chapter 30: Remote Testing
- Chapter 31: How Not to Test: Common Mistakes
- Chapter 32: User Error Is Design Error
- Chapter 33: A/B Testing
- Chapter 34: Collecting Usage Data
- Chapter 35: Dealing with User Feedback
- Chapter 36: You’re Not Done
- Appendix 1: Acknowledgments
- Bibliography
Product information
- Title: Designed for Use
- Author(s):
- Release date: June 2011
- Publisher(s): Pragmatic Bookshelf
- ISBN: 9781934356753
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