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Further Reading

Remote Research [BT10] by Nate Bolt and Tony Tulathimutte contains a ton of useful information on remote testing. If you’re considering remote testing, you owe it to yourself to pick up this book.^[165]

On A List Apart, Nate Bolt also has an article on remote usability testing.^[166]

Footnotes

[161]: At https://www.copilot.com.
[162]: Check it out at https://ethn.io.
[163]: If you’re testing a product that doesn’t appear on the tester’s screen, say, an iPhone app, simply have her turn her webcam to the product so you can see what the tester is doing.
[164]: Online services such as http://usertesting.com or http://fivesecondtest.com. Both of these services work only for testing websites, though, and not for desktop apps or mobile apps. ...

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