1 INTRODUCING THE BA SERVICE
INTRODUCTION
Business analysis is a professional discipline that aims to ensure that work systems are investigated, requirements are clarified, and proposed business and IT changes are evaluated. Business analysis, when conducted by skilled practitioners, can help organisations to spend investment funds with focus and insight.
Many books explore business analysis. Typically, these books are aimed at individual business analysts, with the objectives of improving business analysis skills and knowledge, and offering frameworks and techniques for conducting business analysis. The extensive readership of these books reflects the increasing number of business analysts who wish to apply professional standards to their work. ...
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