Book description
A brand new collection of best practices for planning, organizing, and managing high-value supply chains… 8 authoritative books, now in a convenient e-format, at a great price!
8 authoritative books help you systematically plan, manage, and optimize any supply chain, in any environment or industry
Master all the knowledge and best practices you need to design, implement, and manage world-class supply chains! This unique 8 eBook package will be an indispensable resource for supply chain professionals and students in any organization or environment. It contains 7 complete books commissioned by Council of Supply Chain Management Professionals (CSCMP), the preeminent worldwide professional association dedicated to advancing and disseminating SCM research and knowledge. CSCMP's The Definitive Guide to Supply Chain Best Practices brings together state-of-the-art case studies to help you identify challenges, evaluate solutions, plan implementation, and prepare for the future. These realistic, fact-based cases reflect the full complexity of modern supply chain management. You're challenged to evaluate each scenario, identify the best available responses, and successfully integrate functional activities ranging from forecasting through post-sales service. CSCMP's Definitive Guide to Integrated Supply Chain Management is your definitive reference to managing supply chains that improve customer service, reduce costs, and enhance business performance. Clearly and concisely, it introduces modern best practices for organizations of all sizes, types, and industries. Next, this eBook package contains five books fully addressing core areas of CSCMP Level One SCPro™ certification: manufacturing/service operations; warehousing; supply management/procurement; transportation; and order fulfillment/customer service. All five offer focused coverage of essential technical and behavioral skills, addressing principles, elements, strategies, tactics, processes, business interactions/linkages, technologies, planning, management, measurement, global operations, and more. TheDefinitive Guide to Manufacturing and Service Operations introduces complete best practices for planning, organizing, and managing the production of products and services. Itintroduces key terminology, roles, and goals; techniques for planning and scheduling facilities, material, and labor; continuous process and quality improvement methods; sustainability; MRP II, DRP, and other technologies; and more. Next, The Definitive Guide to Warehousing helps you optimize all facets of warehousing, step by step. It explains each warehousing option, storage and handling operations, strategic planning, and the effects of warehousing decisions on total logistics costs and customer service. It covers product and materials handling, labor management, warehouse support, extended value chain processes, facility ownership, planning, strategy decisions, warehouse management systems, Auto-ID, AGVs, and more. The Definitive Guide to Supply Management and Procurementhelps you drive sustainable competitive advantage via better supplier management and procurement. It covers transactional and long-term activities; category analysis, supplier selection, contract negotiation, relationship management, performance evaluation/management; sustainability; spend analysis, competitive bidding, eProcurement, eSourcing, auctions/reverse auctions, contract compliance, global sourcing, and more. The Definitive Guide to Transportation is today's most authoritative guide to world-class supply chain transportation. Its coverage includes: transportation modes, execution, and control; outsourcing, modal and carrier selection, and 3PLs; TMS technologies; ocean shipping, international air, customs, and regulation; and more. CSCMP's The Definitive Guide to Order Fulfillment and Customer Service covers all facets of building and operating world-class supply chain order fulfillment and customer service processes, from initial customer inquiry through post sales service and support. It introduces crucial concepts ranging from order cycles to available-to-promise, supply chain RFID to global order capture networks, guiding you in optimizing every customer contact you make. Finally, in Demand and Supply Integration: The Key to World-Class Demand Forecasting, Mark A. Moon helps you effectively integrate demand forecasting within a comprehensive, world-class Demand and Supply Integration (DSI) process. Moon shows how to approach demand forecasting as a management process; choose and apply the best qualitative and quantitative techniques; and create demand forecasts that are far more accurate and useful. If you're tasked with driving more value from your supply chain, this collection offers you extraordinary resources -- and unsurpassed opportunities.
From world-renowned supply chain expertsRobert Frankel, Brian J. Gibson, Joe B. Hanna, C. Clifford Defee, Haozhe Chen, Nada Sanders, Scott B. Keller, Brian C. Keller, Wendy L. Tate, Thomas J. Goldsby, Deepak Iyengar, Shashank Rao, Stanley E. Fawcett, Amydee M. Fawcett, and Mark A. Moon
Table of contents
- About This eBook
- Title Page
- Copyright Page
- Table of Contents
-
Demand and Supply Integration: The Key to World-Class Demand Forecasting
- Copyright Page
- Praise for Demand and Supply Integration
- Contents at a Glance
- Dedication Page
- Acknowledgments
- About the Author
- Preface
-
1. Demand/Supply Integration
- The Idea Behind DSI
- How DSI Is Different from S&OP
- Signals that Demand and Supply Are Not Effectively Integrated
- The Ideal Picture of Demand Supply Integration
- DSI Across the Supply Chain
- Typical DSI Aberrations
- DSI Principles
- Critical Components of DSI
- Characteristics of Successful DSI Implementations
- DSI Summary
- 2. Demand Forecasting as a Management Process
- 3. Quantitative Forecasting Techniques
- 4. Qualitative Forecasting Techniques
- 5. Incorporating Market Intelligence into the Forecast
- 6. Performance Measurement
- 7. World-Class Demand Forecasting
- 8. Bringing It Back to Demand/Supply Integration: Managing the Demand Review
- Index
- Footnote
-
The Definitive Guide to Manufacturing and Service Operations: Master the Strategies and Tactics for Planning, Organizing, and Managing How Products and Services Are Produced
- Copyright Page
- Dedication Page
- About the Authors
- Preface
-
1. Operations Management Defined
- Defining Operations Management
- Organizational Decision Levels
- Key Terminology
- Critical Processes
- Measuring Productivity Levels
- Inventory Determination
- Inventory Policy Choices
- Inventory Policy in a Fixed-Order Quantity System
- Independent Versus Dependent Demand
- ABC Inventory Classification
- Vendor Managed Inventory (VMI)
- Challenges Facing the Modern Operations Manager
- Discussion Questions
- Endnote
-
2. Key Elements and Processes
- Levels of Planning Decisions
- Strategic Versus Tactical Operations Decisions
- Production Planning
- Resource Planning
- Scheduling Work
- Total Quality Management (TQM)
- Statistical Process Control (SPC): Process Capability and Control Charts
- Six Sigma
- Six Sigma Methodology
- ISO Standards
- Theory of Constraints (TOC)
- The 5S
- Discussion Questions
-
3. Understanding Operations Strategies
- What Operations Strategy Is and Why It Is Important
- Strategic Alignment
- Competitive Priorities
- Process Strategy
- Types of Operations Processes
- Facility Layout Strategies
- Line Balancing
- Inventory Positioning Strategy
- Comparing Inventory Positioning Strategies
- Outsourcing Strategy
- Outsourcing Versus Vertical Integration
- Discussion Questions
- Endnote
-
4. Role of Technology in Managing Operations
- The Role of Technology
- Types of Operations Technologies
- Enterprise Resource Planning (ERP)
- Evolution of ERP
- Benefits of ERP
- The Planning Capabilities of ERP
- Two-Tier ERP
- Shortcomings of ERP Software
- Successful ERP Implementation
- Other Information Technologies
- Advantages and Disadvantages of Automation
- Automated Material Handling
- Flexible Manufacturing Systems (FMS)
- Robotics
- E-Manufacturing
- Emerging Technologies
- Discussion Questions
-
5. Understanding the Role of Global Operations in the Modern Marketplace
- Benefits of Global Operations
- Challenges to Global Operations
- Global Infrastructure Design
- Cost Considerations
- Importance of Total Cost of Ownership (TCO)
- The Role of Political and Economic Factors
- Exchange Rate Fluctuations
- Regional Trade Agreements
- Impact of Nontariff Barriers
- Discussion Questions
- 6. Metrics and Frameworks for Assessing Performance
- Index
-
The Definitive Guide to Supply Chain Best Practices: Comprehensive Lessons and Cases in Effective SCM
- Copyright Page
- Dedication Page
- Acknowledgments
- About the Editor
- About the Author
- Introduction
-
Part 1: Demand Management in the Supply Chain
- 1. Dockomo Heavy Machinery Equipment, Ltd.: Spare Parts Supply Chain Management (SCM)
- 2. Silo Manufacturing Corporation (SMC)—Parts A and B: Managing with Economic Order Quantity
- 3. Megamart Seasonal Demand Planning
- 4. Supply Uncertainty, Demand Planning, and Logistics Management at Goodwill Industries of Oklahoma
-
Part 2: Supply Chain Network Design and Analysis
- 5. Bertelsmann China—Parts A and B: Supply Chains for Books
-
6. Carnival Corporation Food Supply Chain
- Introduction
- Carnival Corporation Overview
- North American Cruise Industry
- Giordano’s Thought Process
- Meeting Notes with Head Chef Rousseau
- Typical Food Consumption
- Food Consumption Variables
- Carnival Cruise Food Operating Policies
- The Food Procurement Process
- Food Staff
- Carnival’s Food Supplier Base
- Competitive Benchmark Data
- Supplier Recommendations
- Giordano’s Recommendations
- 7. DSM Manufacturing: When Network Analysis Meets Business Reality
- 8. Kiwi Medical Devices, Ltd.: Is “Right Shoring” the Right Response?
-
Part 3: Risk and Uncertainty in the Supply Chain
- 9. Innovative Distribution Company: A Total Cost Approach to Understanding Supply Chain Risk
-
10. Humanitarian Logistics: Getting Donated Foods from Switzerland to Zambia
- Case Overview/Background
- Routing of Shipment
- Shipment Details
- Transportation Documentation
- Receipt of Goods in Lusaka
- Transportation from Customs to the House of Moses
- Allocation of Foods to Other Aid Organizations
- Goods Turnover Program
- Repositioning of Container II
- Concluding Activities of the Logistics Project
- Part 4: The Functions
- Index
- FT Press
-
The Definitive Guide to Warehousing: Managing the Storage and Handling of Materials and Products in the Supply Chain
- Copyright Page
- Dedication Page
- Acknowledgments
- About the Authors
- 1. Warehousing’s Role in the Supply Chain
- 2. Distribution Center Concept
- 3. General Warehousing and Distribution Center Strategies
- 4. Design and Layout
- 5. Personnel
- 6. Warehouse Negotiations, Agreements, and Contracts
- 7. Warehouse Management
- 8. Warehouse Performance
- 9. The Role of Industrial Product Packaging
-
10. Warehousing and Transportation Interface
- Introduction
- Carrier to Warehouse Interaction
- Managing the Carrier Base
- Pricing and Negotiations
- Bill of Lading
- Freight Payment and Claims Management
- Traditional Cost Trade-Offs Between Warehousing and Transportation (This Section Is Based on Murphy and Wood, 2011, pp. 133–146)
- International Transportation
- Summary of Key Points
- Key Terms
- Suggested Readings
- Endnote
- 11. The Importance of Managing Inventory
- 12. Selecting Warehouse Locations
-
13. Safety and Security
- Introduction
- Safety and Security
- Preventing and Reducing Warehouse Accidents
- Protecting Workers and Equipment: Dock Levelers, Restraints, and Bumpers
- Safe Product Movement
- Safety Cues
- Safe Picking and Replenishment
- Safe Product Staging
- Securing the Product
- Physical Security Measures
- Summary of Key Points
- Key Terms
- Suggested Readings
- 14. Equipment and Information Technology
- 15. Unique Functioning and Unique Materials Warehousing
- Glossary of Key Terms and Definitions
- Index
-
The Definitive Guide to Supply Management and Procurement: Principles and Strategies for Establishing Efficient, Effective, and Sustainable Supply Management Operations
- Copyright Page
- Dedication Page
- About the Author
-
1. The Essential Concepts of Purchasing and Supply Management
- Learning Objectives
- Introduction and History of Purchasing
- Why Is Purchasing Important?
- How Can the Appropriate Relationships with Suppliers Create Value?
- Purchasing and Supply Management and Return on Investment (ROI)
- Purchasing and Information Technology (IT)
- The Purchasing Process
- Strategic and Tactical Roles of Purchasing
- Types of Purchases
- Conclusion and Chapter Wrap-Up
- Key Terms
- References
-
2. Key Elements and Processes in Managing Supply Operations and How They Interact
- Learning Objectives
- Introduction to Supply Management Processes and Commodity Strategy Development
- Category and Portfolio Analysis
- Kraljic’s Portfolio Analysis
- Supplier Analysis
- Supplier Evaluation and Selection
- Contract Negotiation and Management
- Supplier Relationship Management and Development
- Supplier Performance Measurement and Evaluation
- Conclusion and Chapter Wrap-Up
- Key Terms
- References
- 3. Principles and Strategies for Establishing Efficient, Effective, and Sustainable Supply Management Operations
- 4. The Critical Role of Technology in Managing Supply Operations and Product Flows
- 5. Define the Requirements and Challenges of Sourcing on a Global Basis
- 6. Assessing the Internal and External Performance of Supply Management Operations
- 7. Conclusions and Trends in Supply Management
- Index
-
The Definitive Guide to Transportation: Principles, Strategies, and Decisions for the Effective Flow of Goods and Services
- Copyright Page
- Dedication Page
- Acknowledgments
- About the Authors
- Section 1. Transportation: The Basics
- Section 2. Transportation for Managers
- Section 3. Transportation in 2013 and Beyond
- Index
-
The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
- Copyright Page
- Dedication Page
- Acknowledgments
- About the Authors
- 1. Meeting Customers’ Real Needs: The Nature of Service System Design
- 2. Fulfilling Orders: The Nature of Modern Order Cycle Management
- 3. Developing a Winning Customer Fulfillment Strategy
- 4. Configuring the Network for Successful Fulfillment
- 5. Implementing an Enabling Technology Strategy
- 6. Assessing Performance for Success and Improvement
- Index
-
The Definitive Guide to Integrated Supply Chain Management: Optimize the Interaction between Supply Chain Processes, Tools, and Technologies
- Copyright Page
- Dedication Page
- About the Authors
- Acknowledgments
- Foreword
- 1. Defining the Supply Chain
- 2. Supply Chain Structure, Processes, and Trade-Offs
- 3. Key Strategic Principles
- 4. Supply Chain Information and Technology
- 5. Managing the Global Chain
- 6. World Class Supply Chain Performance
- 7. The Supply Chain of the Future
- Index
-
The Definitive Guide to Inventory Management: Principles and Strategies for the Efficient Flow of Inventory across the Supply Chain
- Copyright Page
- Dedication Page
- Acknowledgments
- About the Authors
- 1. Introduction to Inventory
- 2. Inventory Management Fundamentals
- 3. Inventory Control
- 4. The Link Between Inventory Management and Forecasting
- 5. Discrete Event Simulation of Inventory Processes
-
6. Additional Inventory Management Processes and Concepts
- Multi-Item Inventory Management
- Multi-Echelon Inventory Management
- The Newsvendor Model
- Censored Distributions
- ABC Inventory Classification
- Material Requirements Planning
- Distribution Requirements Planning
- Aggregate Inventory Control: Inventory Throughput Functions
- Storage of Inventory
- Inventory Record Management
- Implementation Challenges and Challenging the Incumbent Process
- Endnotes
-
7. Managing Supply Chain Inventory Flows
- Component Risk Pooling
- Bullwhip
- Inventory Postponement
- Merge-in-Transit
- Vendor Managed Inventory
- Consignment
- Reverse Consignment
- Collaborative Planning, Forecasting, and Replenishment
- Push Versus Pull
- Channel Separation
- Inventory Placement Optimization
- The Global Supply Chain Impact
- Retail and Consumer Products Inventory Management
- Endnotes
- 8. Inventory Performance Measurement
- Index
Product information
- Title: Definitive Guides for Supply Chain Management Professionals (Collection)
- Author(s):
- Release date: February 2014
- Publisher(s): Pearson
- ISBN: 9780133797947
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