Chapter 29
The Business Driving Managed Hosting: What It Means to You
Key Concept
Managed hosting providers live in a very different world from in-house IT. No doubt, in-house IT encounters pressure to deliver and perform; managed hosting providers operate in an environment where customers vote with their dollars and their feet—and where weekly, CEOs and CIOs review spending, earning, and account wins and losses.
Managed hosting providers survive (and sometimes thrive) in an intensely competitive business environment where managed hosting providers compete aggressively to win customers, retain customers, grow business within existing customers. To compete, managed hosting providers must operate at the lowest possible cost to offer the customer ...
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