For many years, both of us have been working with digital technologies and computerized decision support and analytics. Over the years, we have observed both successes and failures, shattered expectations for new decision support systems, ongoing technology obsolescence, and magnificent technology innovations. We have experienced digital transformation in many industries, including retailing at Amazon, streaming video at Netflix, transportation at Uber, and accommodations at Airbnb. Computing and information technologies have changed the world and will continue to do so.
This book is wide ranging in its coverage of digital transformation, but it is primarily focused upon how expanding data sources can improve data-based decision making ...
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