CHAPTER 2

Decision Making and Digital Transformation

Digital transformation is changing our lives, our jobs, our organizations, and our world. Each of us makes choices that impact how we use digital data and digital technology. Managers and organizations that do not keep up with digital transformation trends and successfully implement key transformation projects will likely suffer negative consequences, including loss of jobs, going out of business, or being acquired by a digital upstart or a more traditional competitor.1

Innovating with data, digital technologies, and data-based ­decision making is a major business opportunity that can change business ­models, improve customer experiences, reduce costs and increase agility. Such innovation ...

Get Data-Based Decision Making and Digital Transformation now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.