Book description
Danger in the Comfort Zone examines the phenomenon of the "entitlement" mentality in the American workforce -- people's preoccupation with their rewards rather than their responsibilities. Bardwick describes three basic mindsets and shows the effect of each on individuals and their organizations:
* Entitlement -- people feel entitled to rewards and lethargic about having to earn them; motivation and job satisfaction are low
* Fear -- people are paralyzed; the threat of layoffs makes them focus on protecting their jobs rather than doing them well
* Earning -- people are energized by challenge; they know their accomplishments will be noticed -- and rewarded
In this paperback edition, Bardwick points out that although the "fear" element has undoubtedly grown in the last few years, the entitlement attitude is still firmly entrenched at all levels. She offers additional chapters with new, specific techniques for pulling people out of the quagmire of fear and complacency, and igniting them with the energy of true earning.
Table of contents
- Cover
- Title
- Copyright
- Contents
- Author’s Note
- Acknowledgments
- Introduction: A New Look at a Familiar Problem
-
Part One Danger in the Comfort Zone
- 1. The American Dream Shattered
- 2. When Organizations Are Too Comfortable—The Lethargy of Entitlement
- 3. When Organizations Are Too Stressed—The Paralysis of Fear
- 4. When Organizations Are Revitalized—The Energy of Earning
- 5. Understanding How People Work—The Earning Curve
- 6. Moving Away from Entitlement—Increase Pressure
- 7. Moving Away From Fear—Decrease Pressure
- 8. Maintaining the Creative Energy of Earning
- 9. The New Paradigm
- 10. On the Personal Side
- 11. Questions and Answers
- Part Two Finding Comfort in Endless Danger
- Notes on Sources
- Index
Product information
- Title: Danger in the Comfort Zone
- Author(s):
- Release date: October 1991
- Publisher(s): AMACOM
- ISBN: 9780814437476
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