PART I

Cybersecurity Learning Ecosystem

“Businesses also operate in a world in which 95% of cybersecurity issues can be traced to human error” (World Economic Forum 2022, 52).

Introduction

Human error is the root cause of many cybersecurity incidents, and training can prevent and mitigate cybersecurity incidents. We interpret the alarming and widely reported World Economic Forum statistic of 95 percent to represent human errors made along the entire digital product or service life cycle, including poor engineering decisions leading to less secure digital products and services. While there is a lack of consensus on whether the number of cybersecurity incidents due to human error is as high as 95 percent, we avoid the “percentage debate.” Instead, ...

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