5 CHANGING BEHAVIOUR

Ciarán Mc Mahon

In this second chapter on information security behaviour, our focus moves from understanding behaviour to changing behaviour. It isn’t enough to comprehend why our colleagues and co-workers act in certain ways; we also need to be able to improve their performance. In other words, having gained some insight into what is happening on a psychological level, we now must try to use that knowledge to direct their behaviour in a more security conscious direction.

As such, this chapter is structured with regard to the most recognisable cybersecurity areas, where we most often require end users to change their behaviour. In each of the areas described, you will be presented with ideas that you can apply to your ...

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