GLOSSARY

Availability heuristic: The tendency of an individual relies on immediate examples that come to a given person’s mind when evaluating a specific topic, concept, method or decision.1

Awareness: Focuses attention on security.2

Business email compromise (BEC): A form of phishing attack where a criminal attempts to trick a senior executive (or budget holder) into transferring funds, or revealing sensitive information.3

Choice architecture: Organizing the context in which people make decisions.4

Cognitive dissonance: Cognitive dissonance is a term for the state of discomfort felt when two or more modes of thought contradict each other. The clashing cognitions may include ideas, beliefs, or the knowledge that one has behaved in a certain ...

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