In the current business world, competition is growing every minute of the day, and every business must find intuitive ways of staying ahead of the competition. One of the primary challenges businesses face is to establish better customer relationships in order to provide better service to their clients. In such a competitive and demanding environment, the requirement for customer relationship management software is increasing.
Dynamics 365 for Customer Engagement is a powerful and highly adaptable platform that has been around since 2003. As shown in Figure 1-1, the product has evolved gradually throughout ...
