9Move to ActionHow to Turn Crucial Conversations into Action and Results
To do nothing is in every man’s power.—SAMUEL JOHNSON
Up until this point we’ve suggested that getting more meaning into the pool helps with dialogue. It’s the one thing that helps people make savvy decisions that, in turn, lead to smart actions. In order to encourage this free flow of meaning, we’ve shared the skills we’ve been able to learn by watching people who are gifted at dialogue. By now, if you’ve followed some or all of this advice, you’re walking around with full pools. People who walk near you should hear the sloshing.
It’s time we add two final skills. Having more meaning in the pool, even jointly owning it, doesn’t guarantee that we all agree on what we’re ...
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