Appendix BSix-Source Diagnostic QuestionsThe Six-Source Model

The six-source model helps us expand our view of why people do what they do. By looking at all six sources, we can expand our traditional thoughts about why people do the things they do (“They enjoy causing problems!”) to include each person’s ability along with the social and environmental factors behind all behavior.

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To help dive deeper into each of the six sources, we are providing the following list of exploratory questions. These diagnostic questions in turn help each of us answer the questions “Why the gap?” “Why did the other person let me down?”

SOURCE 1. SELF, MOTIVATE (PAIN ...

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