Notes
Chapter 1
1. Qualman, Eric (2012), New York, John Wiley & Sons. Socialnomics.
2. http://www.investopedia.com/#axzz2Np8QUcR1
3. http://www.comscore.com/Insights/Presentations_and_Whitepapers/2011/it_is_a_social_world_top_10_need-to-knows_about_social_networking
4. http://pewinternet.org/Reports/2011/Social-Networking-Sites.aspx
5. Scott (2010), p. 47.
6. Doorley and Garcia (2011).
7. Doorley and Garcia (2011), p. 117.
8. Groundswell (2008), p. 9.
9. http://www.indeed.com/q-Social-Media-jobs.html
10. Fink, Stephen (1989), New York, AMACOM.
11. Adubato, Steve (2008), New Brunswick, NJ, Rutgers University Press.
12. Doorley and Garcia (2011), p. 118.
13. Lecture material on crisis communication and management. University of Miami School of ...
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