Credibility: How Leaders Gain and Lose It: Why People Demand it

Build Competence: Educate, Educate, Educate

When Banic Fung took over a new team at UTStarcom, he found the technical background and capability of his team members needed to be improved. He wrote lots of lesson plans for technical training, and he spent time coaching his people after work hours. As he said, “I wanted to equip my team members with more technical knowledge in order to develop their competencies and foster their confidence. As a leader, providing training is a good way to let your team members become more capable and more qualified. And when they get the respect from other teams, they will have more confidence and be proud to be a member of this team.” With the additional training and individual attention, people felt they were ...