Notes

Introduction

1. See Dee Hock, One from Many: Visa and the Rise of the Chaordic Organization (San Francisco: Berrett-Koehler, 2005). Also see M. Mitchell Waldrop, “The Trillion-Dollar Vision of Dee Hock: The Corporate Radical Who Organized Visa Wants to Dis-organize Your Company,” October 31, 1996. The opening quotes come from personal conversation.

2. Peter Senge, foreword to One from Many by Dee Hock.

3. David Cooperrider, “The Gift of New Eyes: Personal Reflections on Appreciative Inquiry into Organizational Life,” in Research in Organizational Change and Development, ed. Abraham B. Shani and Debra A. Noumair, vol. 25 (Bingley, UK: Emerald, 2017), 81–142.

4. In the world of Appreciative Inquiry (AI), the term positive means not an answer ...

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