Consulting on the Inside: An Internal Consultant's Guide to Living and Working Inside Organizations

 

 

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FACILITATION AND COACHING SKILLS

A good set of facilitation skills is essential during the implementation phase of a consulting engagement. There will also be many other times when these skills and practices will be a useful asset. As an internal consultant, you will frequently be called upon to help others think and work together. The group may need to share information or reach a decision, resolution, solution, or agreement. Whether the group consists of three people or 50, having the skills to facilitate a group process can help you to help others achieve results. You may be required to facilitate group processes under these circumstances:

• You are engaging a client group in the earlier phases of the consulting process as they ...