CompTIA Project+ Certification All-in-One Exam Guide (Exam PK0-005)

CompTIA Project+ Certification All-in-One Exam Guide (Exam PK0-005)

by Joseph Phillips
Released February 2023
Publisher(s): McGraw-Hill
ISBN: 9781264852970

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Book description

This comprehensive study guide delivers complete coverage of every topic on the CompTIA Project+ exam

This fully updated self-study guide and professional resource shows how to successfully manage projects and prepare for the challenging CompTIA Project+ exam. CompTIA Project+ Certification All-in-One Exam Guide (Exam PK0-005) walks you through each step of the project management process, covering critical strategies for on-time and within-budget projects. You’ll get complete explanations of every objective on the CompTIA Project+ exam along with end-of-chapter summaries, quizzes, and exercises that reinforce key points.

Coverage includes:

  • Initiating the project
  • Developing project plans
  • Working with management
  • Managing project scope
  • Creating the budget
  • Building a project plan
  • Organizing a project team
  • Managing teams
  • Implementing the project plan
  • Revising the project plan
  • Enforcing quality
  • Completing the project
Online content includes:
  • Two complete practice exams
  • Video training from the author
  • Templates and worksheets

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Contents at a Glance
  6. Contents
  7. Acknowledgments
  8. Introduction
  9. Chapter 1 Launching a Technology Project
    1. Defining the Project Management Framework
      1. Exploring Project Characteristics
      2. Working with Project Management Entities
    2. Working with Predictive Projects
      1. Initiating the Project
      2. Planning the Project
      3. Executing the Project
      4. Monitoring and Controlling the Project
      5. Closing the Project
    3. Introducing Agile Project Management
      1. Exploring Agile Projects
      2. Comparing Iterative and Incremental Approaches in Agile
    4. Developing the Project Charter
      1. Creating Reasonable Expectations
      2. Creating the Project Charter
      3. Project Charter Elements
      4. Sample Project Charter
    5. Gathering Project Information
      1. Establishing the Project Requirements
      2. Possessing Multiple Personas
      3. No Other Choices?
      4. Interviewing Management
      5. Interviewing the Stakeholders
      6. Working with a Business Case
      7. Establishing the Completion Date
    6. CompTIA Project+ Exam Highlight: Initiating Processes
    7. Chapter Review
      1. Exercises
      2. Exercise 1-1: Analyze Objectives of Key Personnel
      3. Exercise 1-2: Write Project Charter
      4. Exercise Solutions
      5. Exercise 1-1: Analyze Objectives of Key Personnel
      6. Exercise 1-2: Write Project Charter
      7. Questions
      8. Answers
  10. Chapter 2 Planning the Project
    1. How to Plan
      1. Defining the Business Value
      2. Creating a Feasibility Study
      3. Executive Summary for Murray Enterprises
      4. Creating the Business Case
      5. Writing the Project Scope Statement
      6. Planning in Agile Projects
    2. Establishing Project Priority
      1. Internal Competition
      2. Obtaining Budget Dollars
    3. Creating an Approach
      1. Create a Milestone List
      2. Manage the Planning
      3. Contingency Plans
    4. Introducing Agile Methodologies
      1. Introducing Scrum Agile Project Management
      2. Reviewing Agile Management Principles
    5. CompTIA Project+ Exam Highlight: Planning Processes
    6. Chapter Review
      1. Exercises
      2. Exercise 2-1: Research Objectives Worksheet
      3. Exercise 2-2: Executive Summary for Caufield Educational Supply Company
      4. Exercise Solutions
      5. Exercise 2-1: Research Objectives Worksheet
      6. Exercise 2-2: Executive Summary for Caufield Educational Supply Company
      7. Questions
      8. Answers
  11. Chapter 3 Working with Management
    1. Defining the Organizational Structure
      1. Working in a Functional Organization
      2. Working in a Matrix Organization
      3. Working in a Projectized Organization
    2. Presenting the Project to Management
      1. Start at the End
      2. The WIIFM Principle
      3. Tailor the Presentation
      4. Role of a Salesperson
    3. Defining Management’s Role
      1. How Projects Get Initiated
      2. Management Theories
      3. Delegate Duties
      4. Focusing on the Results
    4. Inventing a Project Kickoff
      1. Set the Stage
      2. Timebox the Meeting
      3. How Management Fits In
      4. Defining the Purpose
    5. Creating Management Alliances
      1. Working Together
      2. Following Organizational Governance
      3. Dealing with Challenging Bosses
      4. Working with Good Bosses
    6. CompTIA Project+ Exam Highlight: Management Processes
    7. Chapter Review
      1. Exercises
      2. Exercise 3-1: Preparing a Presentation Opening Statement
      3. Exercise 3-2: Creating a Kickoff Meeting Event
      4. Exercise 3-3: Dealing with Negative Stakeholders
      5. Exercise 3-4: Calculating Time Value of Money
      6. Exercise Solutions
      7. Exercise 3-1: Preparing a Presentation Opening Statement
      8. Exercise 3-2: Creating a Kickoff Meeting Event
      9. Exercise 3-3: Dealing with Negative Stakeholders
      10. Exercise 3-4: Calculating Time Value of Money
      11. Questions
      12. Answers
  12. Chapter 4 Managing the Project Scope
    1. Creating the Project Scope
      1. Gathering Requirements Through Communications
      2. Creating the Product Backlog
      3. Working with the Balanced Scorecard Approach
      4. Writing the Project Scope Statement
    2. Defining the Work Breakdown Structure
      1. Working with a WBS
      2. Coordinating WBS Components
      3. Defining a WBS Approach
      4. The Mechanics of Creating a WBS
      5. Why You Need a WBS
      6. Creating a WBS Dictionary
    3. Obtaining Stakeholder Approval
      1. Presenting to the Project Sponsor
      2. Presenting to Key Stakeholders
    4. CompTIA Project+ Exam Highlight: Managing Project Scope
    5. Chapter Review
      1. Exercises
      2. Exercise 4-1: Writing a Project Scope Statement
      3. Exercise 4-2: Create a Work Breakdown Structure
      4. Exercise Solutions
      5. Exercise 4-1: Writing a Project Scope Statement
      6. Exercise 4-2: Creating a Work Breakdown Structure
      7. Questions
      8. Answers
  13. Chapter 5 Creating the Budget
    1. Budget Basics
      1. Phased Gate Estimating
      2. Determine the Estimate Type
    2. Implementing Bottom-Up Cost Estimates
      1. Allowance for Change
      2. Creating a PERT Estimate
    3. Using Top-Down Estimating
      1. Using Analogous Cost Estimating
      2. Using Parametric Modeling
    4. Budget at Completion
    5. Zero-Based Budgeting
    6. Determining Project Expenses
      1. The Cost of Goods
      2. Outsourcing
      3. Estimating Work Hours
    7. Tracking Budgetary Expenses
      1. Runaway Projects
      2. Keeping Track of Expenses
    8. CompTIA Project+ Exam Highlight: Managing Project Costs
    9. Chapter Review
      1. Exercises
      2. Exercise 5-1: Complete an Estimating Worksheet
      3. Exercise 5-2: Explore Project Cost Estimating
      4. Exercise Solutions
      5. Exercise 5-1: Complete an Estimating Worksheet
      6. Exercise 5-2: Explore Project Cost Estimating
      7. Questions
      8. Answers
  14. Chapter 6 Building the Project Plan
    1. Building the Project Plans
      1. Addressing Project Factors
      2. Planning for Security and Privacy
      3. Creating Project Plan Documents
      4. Creating the Project Scope Management Plan
      5. Defining the Project Schedule Management Plan
      6. Building the Project Network Diagram
      7. Analyzing the Project Network Diagram
      8. Creating the Project Cost Management Plan
      9. Planning for Project Quality
      10. Preparing for Managing a Project Team
      11. Writing the Project Communications Management Plan
      12. Planning for Project Risk Management
      13. Creating the Stakeholder Management Plan
      14. Building the Project Procurement Management Plan
    2. CompTIA Project+ Exam Highlight: Planning Processes
    3. Chapter Review
      1. Exercises
      2. Exercise 6-1: Create a Project Network Diagram
      3. Exercise 6-2: Create a Risk Contingency Reserve
      4. Exercise Solutions
      5. Exercise 6-1: Create a Project Network Diagram
      6. Exercise 6-2: Create a Risk Contingency Reserve
      7. Questions
      8. Answers
  15. Chapter 7 Organizing a Project Team
    1. Assessing Internal Skills
      1. Identifying Resource Requirements
      2. Experience Is the Best Barometer
      3. Résumés and Skill Assessments
      4. Create a Roles and Responsibilities Matrix
      5. Learning Is Hard Work
    2. Creating a Team
      1. Defining Project Manager Power
      2. Hello! My Name Is…
      3. Where Do You Live?
      4. Building Relationships
    3. Serving as a Project Coordinator
      1. Exploring the Project Coordinator Roles and Responsibilities
      2. Supporting the Project Manager
    4. Working with a Project Scheduler
      1. Scheduling Project Activities
      2. Managing Resources with the Project Scheduler
    5. Managing Team Issues
      1. Dealing with Team Disagreements
      2. Phases of Team Development
      3. Project Management Is Not a Democracy
      4. Dealing with Personalities
      5. Leading People in Adaptive Projects
      6. Use Experience
      7. Disciplining Team Members
    6. Using External Resources
      1. Finding an Excellent IT Vendor
      2. Interviewing the Vendor
    7. CompTIA Project+ Exam Highlight: Project Team Management
    8. Chapter Review
      1. Exercises
      2. Exercise 7-1: Create a Web Developer Job Description
      3. Exercise 7-2: Prepare for an Interview
      4. Exercise Solutions
      5. Exercise 7-1: Create a Web Developer Job Description
      6. Exercise 7-2: Prepare for an Interview
      7. Questions
      8. Answers
  16. Chapter 8 Managing Teams
    1. Leading the Team
    2. Establishing the Project Authority
    3. Mechanics of Leading a Team
      1. Decision Making
      2. Working with Team Members
      3. Working with Agile Project Teams
    4. Team Meetings
      1. Meeting Frequency
      2. Meeting Purpose
      3. Using a Meeting Coordinator
      4. Meeting Minutes
      5. Agile Daily Coordination Meetings
      6. Virtual Team Communications
    5. Maintaining Team Leadership
      1. Background and Experience
    6. Working Toward the Finish
      1. Commitment from the Project Team’s Managers
      2. Project Completion and Team Members’ Growth
    7. Motivating the Team
      1. Understanding Motivation
      2. What Team Members Need
      3. Theorizing on Management and Leadership
    8. CompTIA Project+ Exam Highlight: Project Team Management
    9. Chapter Review
      1. Exercises
      2. Exercise 8-1: Making Project Decisions with the Project Team
      3. Exercise 8-2: Defining Project Team Member Personality Types
      4. Exercise Solutions
      5. Exercise 8-1: Making Project Decisions with the Project Team
      6. Exercise 8-2: Defining Project Team Member Personality Types
      7. Questions
      8. Answers
  17. Chapter 9 Implementing the Project Plan
    1. Reviewing Assignments with the Project Team
    2. Focusing on the Work
    3. Hosting a Project Status Meeting
    4. Tracking Progress
      1. Creating a Reporting Process
      2. Status Collecting Tools
      3. Communicating Project Status
    5. Tracking Financial Obligations
      1. Tracking Actual Costs
      2. Determining Earned Value
      3. Controlling Finances
      4. Calculating the Cost Performance Index
      5. Calculating the Scheduled Performance Index
      6. Predicting Project Performance
      7. Calculating the To-Complete Performance Index
      8. Communicating the Project Burn Rate
    6. CompTIA Project+ Exam Highlight: Initiating Processes
    7. Chapter Review
      1. Exercise
      2. Exercise 9-1: Calculating Earned Value Management
      3. Exercise 9-1a: Follow These Directions if You Have Microsoft Excel Installed
      4. Exercise 9-1b: Follow These Directions if You Do Not Have Microsoft Excel Installed
      5. Exercise Solution
      6. Exercise 9-1: Calculating Earned Value Management
      7. Questions
      8. Answers
  18. Chapter 10 Revising the Project Plan
    1. Defining the Need for Revision
      1. Addressing Operational Change Control
      2. Planning for Software Change Control
    2. Establishing Change Control
      1. Change Control Process
      2. Impacts of Change
      3. Project Change Request
      4. Change Impact Statement
      5. Internal Project Trouble
    3. Implementing Project Changes
      1. Changes from Internal Forces
      2. Changes from External Forces
      3. Negotiate for Tiered Structures
      4. Extension of Time for Delivery
    4. Holding Issue Management Meetings
    5. Delaying a Project
      1. Coping with Vendor Delays
      2. Rebuilding Management Support
      3. Focus and Refocus
      4. Renewal of Commitment
    6. CompTIA Project+ Exam Highlight: Managing Project Changes
    7. Chapter Review
      1. Exercises
      2. Exercise 10-1: Complete a Change Request Form
      3. Exercise 10-2: Determine a Change Request Outcome
      4. Exercise Solutions
      5. Exercise 10-1: Complete a Change Request Form
      6. Exercise 10-2: Determine a Change Request Outcome
      7. Questions
      8. Answers
  19. Chapter 11 Enforcing Quality
    1. Defining Quality
    2. Quality of the Deliverables
      1. Producing a Service
      2. Producing Goods
      3. Quality vs. Grade
    3. Quality of the Process
      1. Managing the Quality
      2. Project Information Center
      3. Web Solutions
      4. Software Solutions
    4. Quality Management as a Process
      1. Quality Phases of Project Management
    5. Ensuring Quality Throughout the Project
      1. Planning for Quality
      2. Traditional Quality Assurance
      3. Traditional Quality Control
      4. Implementing Quality Control
      5. Analyzing Quality
      6. Total Quality Management
    6. Creating a Strategy for Quality
      1. Revisiting the Iron Triangle
      2. Communicating Project Progress
    7. CompTIA Project+ Exam Highlight: Quality
    8. Chapter Review
      1. Exercises
      2. Exercise 11-1: Addressing Quality in Execution
      3. Exercise 11-2: Managing Quality in Project Scope
      4. Exercise 11-3: Managing Quality in Performance
      5. Exercise Solutions
      6. Exercise 11-1: Addressing Quality in Execution
      7. Exercise 11-2: Managing Quality in Project Scope
      8. Exercise 11-3: Managing Quality in Performance
      9. Questions
      10. Answers
  20. Chapter 12 Completing the Project
    1. Completing the Final Tasks
      1. Going the Distance
      2. Examining the Critical Path
      3. 98 Percent Done Is Not Complete
    2. Conducting the Project Postmortem
      1. Reviewing for Quality
      2. Assessing the Project Deliverables
      3. Examining the Project’s Worth
      4. Third-Party Review
    3. Obtaining Final Sign-Off
      1. Using a Project Transition Plan
      2. Obtaining Client Approval
      3. Sample Application Development Acceptance Agreement
      4. Shutting It Down
    4. Post-Project Audit
    5. Creating the Project Closeout Report
      1. Evaluating Team Members’ Performance
    6. Declaring Victory
    7. Declaring Failure
    8. Cheers! Celebrating Victory
    9. CompTIA Project+ Exam Highlight: Closing the Project
    10. Chapter Review
      1. Exercises
      2. Exercise 12-1: Reviewing the Project for Completeness
      3. Exercise 12-2: Managing Unexpected Changes in a Project
      4. Exercise Solutions
      5. Exercise 12-1: Reviewing the Project for Completeness
      6. Exercise 12-2: Managing Unexpected Changes in a Project
      7. Questions
      8. Answers
  21. Appendix A Exam Objectives Map
    1. Exam PT0-005
  22. Appendix B Critical Exam Information
    1. Test-Passing Tips
      1. Days Before the Exam
      2. Practice the Testing Process
      3. Testing Tips
      4. Answer Every Question—Once
      5. Use the Process of Elimination
    2. Everything You Must Know
      1. The 49 Project Management Processes
      2. EVM Formulas
      3. Quick Exam Facts
    3. A Letter to You
  23. Appendix C About the Online Content
    1. System Requirements
    2. Your Total Seminars Training Hub Account
      1. Privacy Notice
    3. Single User License Terms and Conditions
    4. TotalTester Online
    5. Other Book Resources
      1. Video Training from the Author
      2. Downloadable Content
    6. Technical Support
  24. Glossary
  25. Index

Product information

  • Title: CompTIA Project+ Certification All-in-One Exam Guide (Exam PK0-005)
  • Author(s): Joseph Phillips
  • Release date: February 2023
  • Publisher(s): McGraw-Hill
  • ISBN: 9781264852970