CompTIA A+ Practice Questions Exam Cram (Essentials, Exams 220-602, 220-603, 220-604), Second Edition

CompTIA A+ Practice Questions Exam Cram (Essentials, Exams 220-602, 220-603, 220-604), Second Edition

by Charles J. Brooks
Released December 2007
Publisher(s): Pearson IT Certification
ISBN: 9780768681925

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Book description

The Smart Way to Study™

Covers the critical information you’ll need to know

to score higher on the A+ Exams!

  • Features more than 850 questions organized according to the Essentials, IT Technician, Remote Support Technician, and Depot Technician exam objectives so you can easily assess your knowledge of each topic.

  • Each question includes a detailed explanation of answers.

  • Use our innovative Quick-Check Answer System™ to quickly find answers as you work your way through the questions.

    • WRITTEN BY A LEADING A+ EXPERT

    Charles J. Brooks is currently co-owner and vice president of Educational Technologies Group Inc., as well as co-owner of eITPrep LLP, an online training company. He is in charge of research and product development at both organizations. A former electronics instructor and technical writer with the National Education Corporation, Charles taught and wrote on post-secondary EET curriculum, including introductory electronics, transistor theory, linear integrated circuits, basic digital theory, industrial electronics, microprocessors, and computer peripherals. Charles has authored several books, including the first five editions of A+ Certification Training Guide, The Complete Introductory Computer Course, and IBM PC Peripheral Troubleshooting and Repair. He also writes about networking, residential technology integration, and convergence.

    CD Features MeasureUp Practice Questions!

  • All questions in this book are included on the CD, giving you yet another effective tool to assess your readiness for all four A+ exams.

  • MeasureUp’s innovative test product features multiple test modes and questions that simulate an actual A+ Exam, and detailed answer explanations of correct and incorrect answers, among other features.

  • Random questions and order of answers.

    • www.examcram.com

    ISBN-13: 978-0-7897-3566-9

    ISBN-10: 0-7897-3566-0

    Table of contents

    1. Copyright
      1. Dedication
    2. About the Author
    3. About the Reviewer
    4. Acknowledgments
    5. We Want to Hear from You!
    6. Reader Services
    7. Introduction
      1. What Is This Book About?
      2. Who Is This Book For?
      3. What Will You Find in This Book?
      4. Hints for Using This Book
      5. Need Further Study?
    8. 1. Essentials Exam
      1. Practice Questions
      2. Domain 1.0: Personal Computer Components
        1. Objective 1.1: Identify the fundamental principles of using personal computers
        2. Objective 1.2: Install, configure, optimize, and upgrade personal computer components
        3. Objective 1.3: Identify tools, diagnostic procedures, and troubleshooting techniques for personal computer components
        4. Objective 1.4: Perform preventative maintenance on personal computer components
      3. Objective 2.0: Laptops and Portable Devices
        1. Objective 2.1: Identify the fundamental principles of using laptops and portable devices
        2. Objective 2.2: Install, configure, optimize, and upgrade laptops and portable devices
        3. Objective 2.3: Identify tools, basic diagnostic procedures, and troubleshooting techniques for laptops and portable devices
        4. Objective 2.4: Perform preventative maintenance on laptops and portable devices
      4. Objective 3.0: Operating Systems
        1. Objective 3.1: Identify the fundamentals of using operating systems
        2. Objective 3.2: Install, configure, optimize, and upgrade operating systems
        3. Objective 3.3: Identify tools, diagnostic procedures, and troubleshooting techniques for operating systems
        4. Objective 3.4: Perform preventative maintenance on operating systems
      5. Objective 4.0: Printers and Scanners
        1. Objective 4.1: Identify the fundamental principles of using printers and scanners
        2. Objective 4.2: Identify basic concepts of installing, configuring, optimizing, and upgrading printers and scanners
        3. Objective 4.3: Identify tools, basic diagnostic procedures, and troubleshooting techniques for printers and scanners
      6. Objective 5.0: Networks
        1. Objective 5.1: Identify the fundamental principles of networks
        2. Objective 5.2: Install, configure, optimize, and upgrade networks
        3. Objective 5.3: Identify tools, diagnostic procedures, and troubleshooting techniques for networks
      7. Objective 6.0: Security
        1. Objective 6.1: Identify the fundamental principles of security
        2. Objective 6.2: Install, configure, upgrade, and optimize security
        3. Objective 6.3: Identify tool, diagnostic procedures, and troubleshooting techniques for security
        4. Objective 6.4: Perform preventative maintenance for computer security
      8. Objective 7.0: Safety and Environmental Issues
        1. Objective 7.1: Describe the aspects and importance of safety and environmental issues
        2. Objective 7.2: Identify potential hazards and implement proper safety procedures including ESD precautions and procedures, safe work environment, and equipment handling
        3. Objective 7.3: Identify proper disposal procedures for batteries, display devices, and chemical solvents and cans
      9. Objective 8.0: Professionalism and Communication
        1. Objective 8.1: Use good communication skills including listening and tact/discretion, when communicating with customers and colleagues
        2. Objective 8.2: Use job-related professional behavior including notation of privacy, confidentiality, and respect for the customer and customers’ property
      10. Quick Check Answer Key
        1. Objective 1.1
        2. Objective 1.2
        3. Objective 1.3
        4. Objective 1.4
        5. Objective 2.1
        6. Objective 2.2
        7. Objective 2.3
        8. Objective 2.4
        9. Objective 3.1
        10. Objective 3.2
        11. Objective 3.3
        12. Objective 3.4
        13. Objective 4.1
        14. Objective 4.2
        15. Objective 4.3
        16. Objective 5.1
        17. Objective 5.2
        18. Objective 5.3
        19. Objective 6.1
        20. Objective 6.2
        21. Objective 6.3
        22. Objective 6.4
        23. Objective 7.1
        24. Objective 7.2
        25. Objective 7.3
        26. Objective 8.1
        27. Objective 8.2
    9. Answers and Explanations
      1. Objective 1.0
        1. Objective 1.1
        2. Objective 1.2
        3. Objective 1.3
        4. Objective 1.4
      2. Objective 2.0
        1. Objective 2.1
        2. Objective 2.2
        3. Objective 2.3
        4. Objective 2.4
      3. Objective 3.0
        1. Objective 3.1
        2. Objective 3.2
        3. Objective 3.3
        4. Objective 3.4
      4. Objective 4.0
        1. Objective 4.1
        2. Objective 4.2
        3. Objective 4.3
      5. Objective 5.0
        1. Objective 5.1
        2. Objective 5.2
        3. Objective 5.3
      6. Objective 6.0
        1. Objective 6.1
        2. Objective 6.2
        3. Objective 6.3
        4. Objective 6.4
      7. Objective 7.0
        1. Objective 7.1
        2. Objective 7.2
        3. Objective 7.3
      8. Objective 8.0
        1. Objective 8.1
        2. Objective 8.2
    10. 2. IT Technician Exam
      1. Practice Questions
      2. Domain 1.0: Personal Computer Components
        1. Objective 1.1: Install, configure, optimize, and upgrade personal computer components
        2. Objective 1.2: Identify tools, diagnostic procedures, and troubleshooting techniques for personal computer components
        3. Objective 1.3: Perform preventative maintenance of personal computer components
      3. Objective 2.0: Laptops and Portable Devices
        1. Objective 2.1: Identify fundamental principles of using laptops and portable devices
        2. Objective 2.2: Install, configure, optimize, and upgrade laptops and portable devices
        3. Objective 2.3: Use tools, diagnostic procedures, and troubleshooting techniques for laptops and portable devices
      4. Objective 3.0: Operating Systems
        1. Objective 3.1: Identify the fundamental principles of operating systems
        2. Objective 3.2: Install, configure, optimize, and upgrade operating systems
        3. Objective 3.3: Identify tools, diagnostic procedures, and troubleshooting techniques for operating systems
        4. Objective 3.4: Perform preventative maintenance for operating systems
      5. Objective 4.0: Printers and Scanners
        1. Objective 4.1: Identify the fundamental principles of using printers and scanners
        2. Objective 4.2: Install, configure, optimize, and upgrade printers and scanners
        3. Objective 4.3: Identify tools and diagnostic procedures to troubleshoot printers and scanners
        4. Objective 4.4: Perform preventative maintenance of printers and scanners
      6. Objective 5.0: Networks
        1. Objective 5.1: Identify the fundamental principles of networks
        2. Objective 5.2: Install, configure, optimize, and upgrade networks
        3. Objective 5.3: Use tools and diagnostic procedures to troubleshoot network problems
        4. Objective 5.4: Perform preventative maintenance of networks including securing and protecting network cabling
      7. Objective 6.0: Security
        1. Objective 6.1: Identify the fundamentals and principles of security
        2. Objective 6.2: Install, configure, upgrade, and optimize security
        3. Objective 6.3: Identify tool, diagnostic procedures, and troubleshooting techniques for security
        4. Objective 6.4: Perform preventative maintenance for security
      8. Objective 7.0: Safety and Environmental Issues
        1. Objective 7.1: Identify potential hazards and proper safety procedures including power supply, display devices, and environment
      9. Objective 8.0: Professionalism and Communication
        1. Objective 8.1: Use good communication skills including listening and tact/discretion when communicating with customers and colleagues
        2. Objective 8.2: Use job-related professional behavior including notation of privacy, confidentiality, and respect for the customer and customer’s property
      10. Quick Check Answer Key
        1. Objective 1.1
        2. Objective 1.2
        3. Objective 1.3
        4. Objective 2.1
        5. Objective 2.2
        6. Objective 2.3
        7. Objective 3.1
        8. Objective 3.2
        9. Objective 3.3
        10. Objective 3.4
        11. Objective 4.1
        12. Objective 4.2
        13. Objective 4.3
        14. Objective 4.4
        15. Objective 5.1
        16. Objective 5.2
        17. Objective 5.3
        18. Objective 5.4
        19. Objective 6.1
        20. Objective 6.2
        21. Objective 6.3
        22. Objective 6.4
        23. Objective 7.1
        24. Objective 8.1
        25. Objective 8.2
    11. Answers and Explanations
      1. Domain 1.0
        1. Objective 1.1
        2. Objective 1.2
        3. Objective 1.3
      2. Domain 2.0
        1. Objective 2.1
        2. Objective 2.2
        3. Objective 2.3
      3. Domain 3.0
        1. Objective 3.1
        2. Objective 3.2
        3. Objective 3.3
        4. Objective 3.4
      4. Domain 4.0
        1. Objective 4.1
        2. Objective 4.2
        3. Objective 4.3
        4. Objective 4.4
      5. Domain 5.0
        1. Objective 5.1
        2. Objective 5.2
        3. Objective 5.3
        4. Objective 5.4
      6. Domain 6.0
        1. Objective 6.1
        2. Objective 6.2
        3. Objective 6.3
        4. Objective 6.4
      7. Objective 7.0
        1. Objective 7.1
      8. Objective 8.0
        1. Objective 8.1
        2. Objective 8.2
    12. 3. Remote Support Technician Exam
      1. Practice Questions
      2. Domain 1.0: Personal Computer Components
        1. Objective 1.1: Install, configure, optimize, and upgrade personal computer components
        2. Objective 1.2: Identify tools, diagnostic procedures, and troubleshooting techniques for personal computer components
        3. Objective 1.3: Perform preventative maintenance on personal computer components
      3. Domain 2.0: Operating Systems
        1. Objective 2.1: Identify the fundamental principles of using operating systems
        2. Objective 2.2: Install, configure, optimize, and upgrade operating systems
        3. Objective 2.3: Identify tools, diagnostic procedures, and troubleshooting techniques for operating systems
        4. Objective 2.4: Perform preventative maintenance for operating systems
      4. Domain 3.0: Printers and Scanners
        1. Objective 3.1: Identify the fundamental principles of using printers and scanners
        2. Objective 3.2: Install, configure, optimize, and upgrade printers and scanners
        3. Objective 3.3: Identify tools, diagnostic procedures, and troubleshooting techniques for printers and scanners
      5. Domain 4.0: Networks
        1. Objective 4.1: Identify the fundamental principles of networks
        2. Objective 4.2: Install, configure, optimize, and upgrade networks
        3. Objective 4.3: Identify tools, diagnostic procedures, and troubleshooting techniques for networks
      6. Domain 5.0: Security
        1. Objective 5.1: Identify the fundamental principles of security
        2. Objective 5.2: Install, configure, optimize, and upgrade security
        3. Objective 5.3: Identify tools, diagnostic procedures, and troubleshooting techniques for security issues
        4. Objective 5.4: Perform preventative maintenance for security
      7. Domain 6.0: Professionalism and Communication
        1. Objective 6.1: Use good communication skills, including listening and tact/discretion, when communicating with customers and colleagues
        2. Objective 6.2: Use job-related professional behavior including notation of privacy, confidentiality, and respect for the customer and customer’s property
      8. Quick Check Answer Key
        1. Objective 1.1
        2. Objective 1.2
        3. Objective 1.3
        4. Objective 2.1
        5. Objective 2.2
        6. Objective 2.3
        7. Objective 2.4
        8. Objective 3.1
        9. Objective 3.2
        10. Objective 3.3
        11. Objective 4.1
        12. Objective 4.2
        13. Objective 4.3
        14. Objective 5.1
        15. Objective 5.2
        16. Objective 5.3
        17. Objective 5.4
        18. Objective 6.1
        19. Objective 6.2
    13. Answers and Explanations
      1. Domain 1.0
        1. Objective 1.1
        2. Objective 1.2
        3. Objective 1.3
      2. Domain 2.0
        1. Objective 2.1
        2. Objective 2.2
        3. Objective 2.3
        4. Objective 2.4
      3. Domain 3.0
        1. Objective 3.1
        2. Objective 3.2
        3. Objective 3.3
      4. Domain 4.0
        1. Objective 4.1
        2. Objective 4.2
        3. Objective 4.3
      5. Domain 5.0
        1. Objective 5.1
        2. Objective 5.2
        3. Objective 5.3
        4. Objective 5.4
      6. Domain 6.0
        1. Objective 6.1
        2. Objective 6.2
    14. 4. Depot Technician Exam
      1. Practice Questions
      2. Domain 1.0: Personal Computer Components
        1. Objective 1.1: Install, configure, optimize, and upgrade personal computer components
        2. Objective 1.2: Identify tools, diagnostic procedures, and troubleshooting techniques for personal computer components
        3. Objective 1.3: Perform preventative maintenance of personal computer components
      3. Domain 2.0: Laptop and Portable Devices
        1. Objective 2.1: Identify the fundamental principles of using laptops and portable devices
        2. Objective 2.2: Install, configure, optimize, and upgrade laptops and portable devices
        3. Objective 2.3: Identify tools, diagnostic procedures, and troubleshooting techniques for laptops and portable devices
      4. Domain 3.0: Printers and Scanners
        1. Objective 3.1: Identify the fundamental principles of using printers and scanners
        2. Objective 3.2: Install, configure, optimize, and upgrade printers and scanners
        3. Objective 3.3: Identify tools, diagnostic methods, and troubleshooting procedures for printers and scanners
        4. Objective 3.4: Perform preventative maintenance of printer and scanner problems
      5. Domain 4.0: Security
        1. Objective 4.1: Identify the names, purposes, and characteristics of physical security devices and processes
        2. Objective 4.2: Install Hardware Security
      6. Domain 5.0: Safety and Environmental Issues
        1. Objective 5.1: Identify potential hazards and proper safety procedures including power supply, display devices, and environment
      7. Quick Check Answer Key
        1. Objective 1.1
        2. Objective 1.2
        3. Objective 1.3
        4. Objective 2.1
        5. Objective 2.2
        6. Objective 2.3
        7. Objective 3.1
        8. Objective 3.2
        9. Objective 3.3
        10. Objective 3.4
        11. Objective 4.1
        12. Objective 4.2
        13. Objective 5.1
    15. Answers and Explanations
      1. Domain 1.0
        1. Objective 1.1
        2. Objective 1.2
        3. Objective 1.3
      2. Domain 2.0
        1. Objective 2.1
        2. Objective 2.2
        3. Objective 2.3
      3. Domain 3.0
        1. Objective 3.1
        2. Objective 3.2
        3. Objective 3.3
        4. Objective 3.4
      4. Domain 4.0
        1. Objective 4.1
        2. Objective 4.2
      5. Domain 5.0
        1. Objective 5.1
    16. A. What’s on the CD-ROM
      1. Multiple Test Modes
        1. Study Mode
        2. Certification Mode
        3. Custom Mode
      2. Attention to Exam Objectives
      3. Installing the CD
      4. Creating a Shortcut to the MeasureUp Practice Tests
      5. Technical Support

    Product information

    • Title: CompTIA A+ Practice Questions Exam Cram (Essentials, Exams 220-602, 220-603, 220-604), Second Edition
    • Author(s): Charles J. Brooks
    • Release date: December 2007
    • Publisher(s): Pearson IT Certification
    • ISBN: 9780768681925