Communication Essentials: The Tools You Need to Master Every Type of Professional Interaction

Choose the Best MEDIUM for Your Message

“The medium is the message” is a familiar argument to communication scholars.¹ The simplest explanation being that the medium you choose to convey your message holds as much if not more meaning than the message itself. There is a lot to consider in regard to workplace communication and the mediums through which we communicate.

Don’t get too hung up on the word “medium.” Some people debate whether and when to use medium versus channel or some other term. And that is fine, but for our purposes, let’s just ...