Acculturation, 3
Adaptors, 72
Ang, Soon, 3
Art of asking questions, 56
Assimilation, 3, 4
Behavior, 125
Behavioral level, 6
BELF. See Business English Lingua Franca
Body language, 61, 146
Business communication, 2
Business English Lingua Franca (BELF), 51
Business language, 14–15
Cartesian model, 114
Charles, M., 52
China Banking Regulatory Commission, 115
Chronemics, 68, 72
Cognitive level, 6
Collectivism, 32–33
Collins English Dictionary, 52
Communication skills, of expert negotiator, 121–122
Communication strategies
MNCs, 88
negotiation, 123–125
Communication styles
contexting, 20–22
linear/circular, 12–13
low-context and high-context, 11–12
Communication technology, 1
Communication types, MNCs, 87
Communicative competence, 48–50 ...
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