Communication Beyond Boundaries

Chapter 7

Implementation, Problem Solving, and Decision Making in Cultures

Despite apparent differences in complexity of decision problems across cultures, the core issues are essentially the same—fulfillment of human needs, protection of the individual, promoting group survival, and maintenance of community norms and standards

—Mann et al. (1998, p 326)

Introduction

Decision making is fundamental to the job of a manager. Socialization and differing business environments, however, can influence both the decision-making process and the choices. With significant growth in international interactions, it is now more important than ever to understand how people from different nationalities make decisions. Top management team (TMT) member orientation ...