“You should say what you mean,” the March Hare told Alice in Alice in Wonderland. “I do,” Alice replied, “at least I mean what I say—that’s the same thing, you know.” “Not the same thing a bit!” said the Hatter, “You might as well say that ‘I see what I eat’ is the same thing as ‘I eat what I see”
—Lewis Carol, Alice’s Adventures in Wonderland, 1865
Introduction
Communication is the creative force that drives processes in organizations. Manifesting in dialogue, rhetoric, speech acts, and nonverbal expressions, communication processes drive, evolve, change, and unify organizations. Far from being merely a functional division in organizations, communication has now become a powerful enabler for the growth, development, ...
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