Acknowledgments

Effective leadership is enacted through communicating as leaders influence followers to behave in ways that achieve the leader’s and the organization’s goals. This book applies leadership theory and research to communication in ways that are easily understood and can be applied to any situation where individuals find themselves in a leadership position in an organization whether as a front-line or top-level leader. In addition to years of academic study of management, leadership and communication, this book is based on my over 40 years of experience as a leader and a follower.

I could not have written this book without the encouragement, help, and support of many people, including all the people I’ve worked for or supervised over ...

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