CHAPTER 2
Have a Ready Answer for THIS One Key Question—Always
Like a diaphanous nightgown, language both hides and reveals.
As a leader, you hear questions every day, some serious, some trivial. “What do you hear about the merger plans?” “Do you think our budget is going to be cut?” “Can we get an extension on the deadline?” “Are we going to have to work over the weekend?”
But the ONE question that you have to answer correctly every time is this: “What are you working on?”
It’s particularly critical that you get the answer right when responding to your boss. Your reputation can also suffer when you flub that question with peers.
WHY IS THIS SO DIFFICULT?
For the most part, you and your team need to communicate ...
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