Collaborative Intelligence

Collaborative Intelligence

by Mariano Battan, Jim Kalbach
Released April 2023
Publisher(s): Wiley
ISBN: 9781119896036

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Book description

Create better connected teams and hold more productive meetings

In Collaborative Intelligence: Design Better Collaboration, Improve Team Productivity, and Build a Culture of Connection, the workplace collaboration experts at MURAL offer a holistic and comprehensive system for fixing today’s broken teamwork culture. This book introduces the emerging practice of collaboration design, a cutting-edge approach to crafting collaborative experiences with a high degree of intentionality so that they deliver extraordinary, repeatable outcomes.

With a strong focus on activities and rituals that can be used by leaders and team members right now, the authors show businesses how they can innovate faster than ever. Readers will learn the skills they need to enable better collaboration, whether their teams are hybrid, remote, in-person, synchronous, or asynchronous. Based on decades of research, experience, and observations from working with thousands of teams globally in all kinds of collaboration spaces, this highly visual book provides the instruction you need to fix teamwork, transform your organization, and re-imagine what’s possible at work.

You’ll also find:

  • How to build playbooks of collaboration methods
  • How to create an inclusive, equitable, and collaborative environment that invites participation and unlocks the genius of your teams
  • How to access unprecedented insights into how collaboration happens in your organization
  • Strategies for leading collaboration change at the organization level

A can’t-miss guide for knowledge-work professionals, Collaborative Intelligence provides the direction you’ve been looking for to help teams innovate together.

Table of contents

  1. Cover
  2. Praise for Collaborative Intelligence
  3. Title Page
  4. Copyright
  5. Dedication
  6. Introduction: Innovating Is Collaboratingintroduction
    1. Why Disconnection Matters
    2. Disconnection Puts Organizations at Risk
    3. What Do We Mean by Connection?
    4. Collaboration Now
    5. Make Collaboration a Competitive Advantage
    6. Approach Collaboration Holistically
    7. Notes
  7. Chapter 1: Collaboration in Principle
    1. Beyond Meeting Hygiene
    2. Collaborate Smarter
    3. Principles of Collaboration
    4. Welcome to the Renaissance of Teamwork
    5. Notes
  8. Chapter 2: Relational Intelligence
    1. Trust Falls Won't Solve Your Problems
    2. The Collaboration Mindset
    3. Team Needs
    4. Relationship Goals
    5. Notes
  9. Chapter 3: Collaboration Design
    1. Who Can Fix Bad Meetings? (Hint: Anyone)
    2. What Does a Collaboration Designer Do?
    3. How Can You Make Collaboration Work Better?
    4. Declaration of Interdependence
    5. Understanding the Collaboration Experience
    6. Modeling Collaboration Experiences
    7. Note
  10. Chapter 4: Collaboration Methods
    1. Guided Autonomy
    2. The Games Teams Play
    3. Structures and Patterns
    4. Combining Methods
    5. The LUMA System
    6. Making Collaboration Methods an Everyday Practice
    7. Note
  11. Chapter 5: Collaboration Spaces
    1. The Spaces We Make for Collaboration
    2. Designing Collaboration Spaces
    3. The Jobs of Common Spaces
    4. Note
  12. Chapter 6: Modes of Engagement
    1. Modes of Collaboration
    2. Engagement Types
    3. Work Is Not a Place—It's What You Accomplish Together
    4. What Is a Meeting, Anyway?
    5. Notes
  13. Chapter 7: Collaboration Insights
    1. A 360‐Degree View of Collaboration
    2. Evaluating Teams
    3. Assessing Collaboration across the Organization
    4. Beyond the Organization
    5. Notes
  14. Chapter 8: Collaboration Strategy
    1. The ROI of Collaboration
    2. Ways of Driving Change across an Organization
    3. All Management Is Collaboration Management
    4. Collaboration Leadership
    5. Notes
  15. Afterword
    1. Imagine It All Came True
  16. Acknowledgments
  17. About the Authors
  18. End User License Agreement

Product information

  • Title: Collaborative Intelligence
  • Author(s): Mariano Battan, Jim Kalbach
  • Release date: April 2023
  • Publisher(s): Wiley
  • ISBN: 9781119896036