Chapter 4

Laying a Foundation That Builds Commitment

IN THIS CHAPTER

Bullet Recognizing ways to stimulate employee commitment

Bullet Setting a leadership tone for effective coaching

Bullet Managing assertively and collaboratively

Bullet Introducing the five pillars to help build employee commitment

Would you rather have a team of people do the work they’re assigned dutifully, without enthusiasm, pride, or creativity or would you rather have a team of employees with high levels of commitment, doing their best work, enjoying what they do?

Employees with high levels of commitment are the ones most dedicated to the job and the organization. They’re the ones who show drive and initiative, who work hard, and who aren’t satisfied until they deliver top results. They’re also the ones most likely to stick around and not leave the company. They’re the ones who give you more time to focus on other important tasks. They’re the ones who make you look good and don’t give you problems.

Achieving this commitment is no small feat. This chapter shows you how.

Distinguishing between Personal versus Positional Influence

Influence, ...

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