CHAPTER 7

Phase 5

During the launch phase, the team implements the project and begins seeing results. All the development work is complete—the necessary documents have been created, the software written and tested, the necessary updates with the project sponsor are accomplished. The project goes “live.”

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What’s Happening at Phase 5?

For the Project—Launch

During this phase of the Co-Create model, team members conduct the training or implement the communication plan with all stakeholder groups. They act as go-to people for questions and answers, keep an eye on how the implementation is going, and address any unanticipated issues or unintended consequences. ...

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