Preface
“Failure” may well be the most common adjective applied to CMDB initiatives. If so, this is partly because CMDB failures may occur at various stages: failure to succeed in getting resources after initial planning and analysis, failure to find a suitable solution for deployment, failure to do anything meaningful after the initial CMDB deployment has been completed, and failure to move ahead from a successful first phase because of executive or corporate distractions.
We have examined and documented each of these “failures” on many occasions, along with many successes. The reasons for many these failures reside primarily in misunderstandings about what a CMDB, and the broader, federated, CMDB System, is or should be. Vendors, process ...
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