Power to the People

We are in the age of disruption and transformation. Every sector and industry is being disrupted by the digital revolution. Almost US$1 trillion of economic value (Alturi, Sanhi, & Rao, 2018) is either being created or destroyed as organizations struggle to meet customer needs and remain competitive in a world dominated by digital applications and data.

Advances in artificial intelligence (AI) are rapidly disconnecting end users from the complexity of the technology they use. The result is a world where we can do many things without having to understand how it all works. A good example is Apple's intelligent assistant, Siri, which allows any user to ask complicated questions using natural language input and receive answers ...

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