Part 1: Foundations of Conversational AI

In this part, you will gain a comprehensive understanding of the foundations of conversational AI. We begin by exploring the fundamentals of chatbots, their evolution, and their impact across various industries. You will also learn about the revolutionary capabilities of OpenAI’s ChatGPT, its applications, and its limitations. Additionally, we will delve into how ChatGPT can be used in conversation design, enhancing user interactions and creating more natural conversational experiences.

This part has the following chapters:

  • Chapter 1, An Introduction to Chatbots, Conversational AI, and ChatGPT
  • Chapter 2, Using ChatGPT with Conversation Design

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