Footnotes
Chapter 1
1 The American Heritage® Dictionary of the English Language, Fourth Edition. Copyright © 2000 by Houghton Mifflin Company.
2 Fishman, C., “Engines of Democracy,” Fast Company. October 1999, 175-202.
3 WordNet ® 2.0, © 2003 Princeton University.
4 The American Heritage® Dictionary of the English Language, Fourth Edition. Copyright © 2000 by Houghton Mifflin Company.
5 WordNet, ibid.
Chapter 2
1 Charan, R., & Colvin, G. 1999. “Why CEOs fail.” Fortune, June, 21.
2 Zook, C. 2001. “Profit from the Core: Growth strategy in an era of turbulence.” Boston: Harvard Business School Press. The Strategy-Focused Organization.
3 Kotter, J. P. 1995. “Leading Change: Why transformations efforts fail.” Harvard Business Review. March-April, ...
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