References
Chapter 1
[1] Glass, Robert L. Software Runaways: Lessons Learned from Massive Software Project Failures. Prentice Hall, 1998.
[2] May, Lorin J., “Major Causes of Software Project Failures.” Crosstalk, The Journal of Defense Software Engineering, July 1998.
[3] Applegate, Lynda M., Ramiro Montealegre, H. James Nelson, Carin-Isabel Knoop. BAE Automated Systems (A): Denver International Airport Baggage-Handling System. Harvard Business School Cases, 1996.
[4] Johnson, Kirk. “Denver Airport Saw the Future. It Didn’t Work.” The New York Times, August 27, 2005.
[5] Staw, B. M. “The Escalation of Commitment to a Course of Action.” Academy of Management Review, Vol. 6, No. 4, pp. 577–587, 1981.
[6] Nuldén, Urban. “Escalating? ...
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