Can. Trust. Will.

Introduction

The Equifax Teachable Moment

The story of the Equifax breach is the nightmare wake-up call that every organization dreads. The high-level overview is simple: Equifax, a major consumer reporting agency, failed to properly address a critical Apache Struts software vulnerability. Arguably, the most important, intriguing, and insidious detail lies at the root cause of the breach, however. When you dig a little further into the weeds, and look past the inadequate security program, the outlier Internet-facing 1970s legacy operating system using Apache Struts, the lacking communication chain, and dysfunctional oversight, this massive data breach was actually a people problem.

Based on the sordid backstory provided by the House Oversight ...