Business Process Change, 3rd Edition

Chapter Four

Business Architecture

Abstract

A discussion of various approaches to defining a business process architecture for an organization, and a step-by-step introduction to the top-down approach used by BPTrends Associates.

Keywords

BIZBOK; Core process; Federal Enterprise Architecture Framework (FEAF); Management process; Process stakeholders; Relationship Map; SCOR; SCORcard; Support process; TOGAF Framework; Value chain; Value streams; Zachman framework

The Term “Business Architecture” can be very confusing. In the late 1970s, when Geary Rummler first began to give courses on how to improve corporate performance, he would begin an analysis of corporate problems by working with a team of senior managers to create what he initially termed a ...