Chapter 7 Business Rules
Within any industry, companies are basically guided by the same business directives and governed by the same laws and regulations. In either case, there are typical scenarios that drive any competitor’s processes guiding both tactical (i.e., operational) and strategic decisions. Yet despite the assumption that all competitors are likely to respond to any event or situation in similar ways, numerous businesses are still able to enter and compete within the same industry, with different levels of success. For example, there is no significant difference between the way that various insurance companies operate, and they are all subject to the same industry-imposed rules (e.g., standardization of health care claim information) ...
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