Business Data Communications and Networking, Eleventh Edition

CHAPTER 12

NETWORK MANAGEMENT

NETWORK MANAGERS perform two key tasks: (1) designing new networks and network upgrades and (2) managing the day-to-day operation of existing networks. This chapter examines day-to-day network management, discussing the things that must be done to ensure that the network functions properly. We discuss the network management organization and the basic functions that a network manager must perform to operate a successful network.

OBJECTIVES

• Understand what is required to manage the day-to-day operation of networks
• Be familiar with the network management organization
• Understand configuration management
• Understand performance and fault management
• Be familiar with end user support
• Be familiar with cost management

CHAPTER OUTLINE

12.1 INTRODUCTION

12.2 ORGANIZING THE NETWORK MANAGEMENT FUNCTION

12.2.1 The Shift to LANs and the Internet

12.2.2 Integrating LANs, WANs, and the Internet

12.2.3 Integrating Voice and Data Communications

12.3 CONFIGURATION MANAGEMENT

12.3.1 Configuring the Network and Client Computers

12.3.2 Documenting the Configuration

12.4 PERFORMANCE AND FAULT MANAGEMENT

12.4.1 Network Monitoring

12.4.2 Failure Control Function

12.4.3 Performance ...