Appendix C Grammar, Punctuation, Mechanics, and Conventions

This appendix covers the basics of grammar, punctuation, mechanics, and conventions in written business communication.

The appendix begins with a diagnostic test to help you identify strengths and weaknesses in your sentence-level writing skills. Identify the areas that you need to improve, and then use the numbered sections to refresh your understanding of the rules, check your writing, and correct any mistakes. Headings such as GRAMMAR ALERT! and PUNCTUATION ALERT! draw attention to especially common writing errors.

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