SQ1 How do you compose messages containing questions and requests?
Most day-to-day requests require very little strategizing. When you ask people to do things that are very easy for them to do or that are clearly part of their job responsibilities, you do not need to incorporate persuasive strategies. You just need to be clear and polite. However, in some cases, you will be asking people to do you a favor, something that they have no obligation to do. This second kind of request often requires more explanation and persuasion. In both cases, you want to ensure that your audience responds well. The guidelines in this section will help you achieve that goal.
Decide between a direct or an indirect message
Use a direct organization for most routine ...
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