4 FRAMEWORKS, TOOLS AND TECHNIQUES
Since business analysis is an established discipline, there are a range of frameworks, tools and techniques that are available to BAs. It is rarely necessary to reinvent the wheel, and there are many useful resources on which BAs can draw for inspiration. Frameworks provide useful patterns for a practitioner to use, but the way that a framework is applied will vary depending on the context. An urgent need to respond to a sudden security concern may, for example, be handled differently from a larger, longer-term organisational change.
This chapter signposts key frameworks from both BCS and IIBA® and elaborates on the contexts in which they might be used. The following frameworks and models are discussed:
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