CHAPTER 9

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Charisma is less a quality of a person than a quality of a person’s relationships with others.

—Jay Conger

Building relationships means building bridges with people and across organizations. It is the defining step for pursuing a career with purpose and meaning. This is where the game changes and transformation begins. It’s as Yogi Berra describes, “When you come to a fork in the road, take it.” Going up the ladder is a continuation of accumulating your accomplishments in exchange for money, promotions, and everything else the ladder experience entails, good or bad. Building Bridges and Burning Ladders means taking the fork and leaving ...

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