Chapter 20. Understanding Roles and Responsibilities

As this book emphasizes many times, building systems is a process, and the processes for improving security and reliability rely on people. This means that building secure and reliable systems involves tackling two important questions:

  • Who is responsible for security and reliability in the organization?

  • How are security and reliability efforts integrated into the organization?

The answer to these questions is highly dependent on your organization’s objectives and culture (the topic of the next chapter). The following sections lay out some high-level guidance for how to think about these questions, and offer insight into how Google ...

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