154  ◾  Building Quality Management Systems
Table8.1 (Continued) Adapted Version of the MDI for Follow-Up Evaluations
Subcategory
Original
Performance
After
Improvements
Performance
From 1 (strongly agree)
to 7(strongly disagree)
OP E1 E2 E3 En
63. Training on quality tools is aimed at persons
who can influence their further application.
64. Trust between all levels of the organization
exists.
65. Perception of stakeholders of the company’s
performance is surveyed and acted on to
drive improvement actions.
66. Quality values are fully understood and
shared by employees, customers, and
suppliers.
67. Organization has had positive previous

Get Building Quality Management Systems now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.

Start your free trial