Building Quality Management Systems

148  ◾  Building Quality Management Systems

◾ A maturity evaluation using an adapted version of the MDI

◾ An evaluation of the organization’s business processes by performing a

self-assessment process using a business excellence model (BEM)

◾ A first-party audit

8.3.1 Defining the QMS Maturity for Follow-Up Evaluations

Progress in the maturity of a QMS and the subcategories evaluated by the

MDI can provide a clear indication as to whether the effectiveness of a QMS

has improved after the implementation of the selected business and quality

improvement approaches. Table8.1 presents an adapted version of the MDI

that can be used by organizations ...